How we Deliver?
Once the order you placed is confirmed, we will dispatch the order from our stores. Delivery timeframes will vary according to your delivery location. Please note that you cannot change the delivery address once your order has been placed.
Koombiyo Delivery is our official courier service provider and once we dispatch your order, they will be contacting you for the delivery.
Upon 3 attempts trying to contact the customer, the order will be returned to our stores. Please coordinate with the rider by providing accurate information to avoid such confusion and delivery returns.
DELIVERY ZONE/CITIES | ESTIMATED TIME | DELIVERY COST (1kg) |
ZONE A ( Colombo 1 to 15) | 2-3 Working Days | 200 |
ZONE B (Subrbs) | 2-3 Working Days | 200 |
ZONE C (Greater Colombo) | 3-4 Working Days | 250 |
ZONE D (Gampaha, Kurunegala, Kegalle, Kandy, Kaluthara, Galle, Awissawella, Ambalangoda, Chilaw, Negombo, Ehaliyagoda, Wennappuwa, Wattala, Mirigama, Panadura) | 3-4 Working Days | 300 |
ZONE E (Jaffna, Kilinochchi, Mulativu, Mannar, Vavunia, Anuradhapura, Trincomalee, Batticaloa, Ampara, Monaragala, Dambulla, Polonnaruwa, Badulla, Puttalam, Matara, Hambanthota, Rathnapura, Embilipitya, Mahiyanganaya, Matale, Bandarawela, Galgamuwa, Gampola, Hatton, Nuwara Eliya, Matale, Neluwa, Balangoda.) | 3-5 Working Days | 350 |
Additional kg rate: 100LKR per kg for all locations.
Important: We always strive to ensure on-time delivery, but there may be instances where packages may be delivered past the estimated date due to unavoidable circumstances.